General Terms & Conditions
At Zepcam, we aim for the highest level of customer satisfaction. If you’re not fully satisfied, we appreciate your feedback and will work with you to find a suitable solution.
How to submit a complaint?
You can contact us via:
📧 support@zepcam.com
📞 +31 (0)85 301 29 73
📬 Or by mail: Zepcam B.V., Attn. Complaints, Hogeweg 29, 5301 LB Zaltbommel, The Netherlands
Please include:
- Your contact details
- A brief description of the issue
- Any relevant order or reference number
What to expect?
- We’ll confirm receipt within 5 business days.
- You’ll receive a response within 10 business days.
- Together, we’ll work towards a fair resolution.
Still not satisfied? Let us know. We’re happy to reassess your complaint.